Privacy Policy

Last updated: 20/11/2025

Questions or concerns? Contact us at:fiverankrp@gmail.com

Jurisdiction: Málaga, España

Platform exclusively for individuals over 18 years of age

1. Introduction

This Privacy Policy governs the processing of personal data that we carry out at FiveRank (the "Platform").

FiveRank is intended exclusively for individuals over 18 years of age.

Access and use of the Platform implies that you accept this Privacy Policy in its entirety.

We comply with the General Data Protection Regulation (GDPR) and applicable Spanish regulations.

2. Data Controller

Controller: FiveRank

Contact email: fiverankrp@gmail.com

FiveRank acts as the data controller for the data collected through its services.

3. Age Requirement (+18)

FiveRank only allows access to individuals over 18 years of age.

We do not deliberately collect data from minors.

Any account detected as a minor will be suspended and deleted within a maximum of 30 days.

4. Data We Collect

We only collect data necessary for the operation of the Platform.

4.1. User-provided data

  • Username (internal alias, not real)
  • Email address
  • Encrypted password
  • Age confirmation
  • Selected language
  • Registration date

We do not request real names or identifying personal data.

4.2. Data obtained via Discord (verification)

  • User ID
  • Discord name
  • Account creation date
  • Verification status

FiveRank never accesses messages, private servers, or user contacts.

4.3. Technical data

  • IP address
  • Browser and operating system
  • Access logs
  • Internal preferences
  • Standard cookie information
  • Security and activity logs

4.4. Data derived from Platform use

  • Internal reputation
  • Ranking participation
  • Voting history
  • Generated reports
  • User-generated content (UGC)
  • Marketplace ads
  • Comments and posts

4.5. Purchase-related data

We only receive technical transaction data from Stripe or PayPal:

  • Payment ID
  • Status (accepted/declined)
  • Date
  • Purchased Fivotes amount
  • VIP subscription status

FiveRank never stores or processes banking or card information.

5. Processing Purposes

We use your data to:

  • Create and manage your account
  • Verify your identity through Discord
  • Maintain your internal reputation and ranking participation
  • Enable the use of reports, voting, and internal "trial" system
  • Manage Fivotes, digital purchases, and VIP subscription
  • Moderate content as necessary
  • Ensure Platform security
  • Detect fraudulent or abusive behavior
  • Comply with legal obligations

FiveRank does not sell or transfer data to third parties.

6. User-Generated Content (UGC)

Users can publish:

  • comments
  • posts
  • ads
  • opinions
  • external links
  • reports
  • RP community-related content

All this information is the sole responsibility of the user.

FiveRank:

  • does not validate or pre-review content
  • is not responsible for user-contributed content
  • may remove or moderate content that violates law or rules
  • does not guarantee the veracity or accuracy of published content

6.1. Prohibition on publishing real data

It is strictly forbidden to publish:

  • real names
  • real images
  • documents
  • private conversations
  • identifying data
  • sensitive real-world content

FiveRank will remove any real data published by users as soon as it is detected.

7. Reputation System, Reports, and Voting

FiveRank includes an internal system where users can:

  • open cases
  • report behaviors
  • vote or issue opinions
  • participate in community resolutions

7.1. Nature

  • It is not a judicial system
  • It has no legal validity
  • Its effects are limited to the Platform

7.2. Processed data

  • internal alias
  • technical voting history
  • report descriptions
  • reputation statistics

We never process real personal data within this system.

8. Marketplace (Ads and External Links)

FiveRank offers a space where users can:

  • post sales ads
  • share services or designs
  • link to external stores

Important:

  • — FiveRank does NOT make sales
  • — FiveRank does NOT manage transactions
  • — FiveRank is NOT an intermediary
  • — FiveRank does NOT guarantee products
  • — FiveRank is NOT responsible for external scams
  • — All transactions occur outside FiveRank

Responsibility falls exclusively on the seller and buyer user.

9. Payments: Stripe and PayPal

Payments to purchase Fivotes or subscribe to VIP are processed through:

  • Stripe
  • PayPal

FiveRank does not process or store banking data.

Providers comply with:

  • PCI DSS
  • PSD2
  • International security standards

FiveRank only receives technical data necessary to activate the digital service.

10. Fivotes (Virtual Currency)

Fivotes are an internal digital currency:

  • non-refundable
  • not convertible to money
  • without real economic value
  • valid only within FiveRank

We store:

  • Fivotes balance
  • technical history
  • internal usage

11. VIP Subscription

VIP is an optional digital service:

  • monthly
  • with automatic renewal
  • non-refundable

We process:

  • renewal dates
  • subscription status
  • technical payment ID

12. Legal Basis for Processing

We process data based on:

  • User consent
  • Service execution
  • Legitimate interest (security / abuse prevention)
  • Legal obligation

13. Data Retention

  • Active account: while in use
  • Technical data: 12 months
  • Activity data: up to 24 months
  • Data after account deletion: 30 days
  • Data associated with minors: immediate deletion

14. Data Sharing

FiveRank does not sell data.

We only share data with:

  • Stripe and PayPal for purchases
  • Discord for verification
  • Authorities if required by law

15. Security

We apply security measures:

  • password encryption
  • protected databases
  • anti-bot and anti-smurf systems
  • encrypted tokens
  • activity monitoring
  • immediate removal of real or illegal content

16. User Rights

You can exercise your rights of:

  • access
  • rectification
  • deletion
  • opposition
  • limitation
  • portability
  • consent withdrawal

By writing to: fiverankrp@gmail.com

17. External Links

FiveRank does not control or take responsibility for content published on:

  • external stores
  • Discords
  • linked websites
  • third-party platforms

18. International Transfers

Stripe, PayPal, and Discord may process data outside the EEA.

These transfers are made under adequate safeguards (SCCs or other legal mechanisms).

19. Applicable Law and Jurisdiction

This Policy is governed by Spanish legislation and applicable European regulations.

For any dispute, the parties expressly submit to the Courts and Tribunals of Málaga (Spain), unless regulations require another mandatory jurisdiction.

20. Modifications

FiveRank may update this Policy for technical or legal reasons.

The update date will always appear in the document header.

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